Infosys|| Customer Service & Service Desk || 2023
Job Description:
- Excellent Communication Skills
- Problem Solving Skills
- Phone/Chat Interaction with Customers to Solve Technical/Non-Technical Issues
- Ready to Work 24*7 Shifts
- Ready to Work in the Office
Preferred Skills:
Customer Service
Service Line
BPO Service Line
About the Company – Infosys BPM Ltd.
- Infosys BPM Ltd., a subsidiary of Infosys Ltd. in Business Process Management (NYSE: INFY) was founded in April 2002. Performance improvement and as well as process reengineering.
- Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002.
- Infosys BPM provides integrated outsourcing and as well as transformation services.
- It operates in India, Poland, Czech Republic, Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, United States, Puerto Rico, China, Philippines, Singapore and Australia.
- It is recognized as the fastest-growing IT services brand in the world by Brand Finance, the world’s leading brand valuation firm, in its Global 500 2022 report.
- Infosys’s motto, “Navigate Your Next” essentially means that every day we are growing and learning new things while being a part of Infosys.
- As a company, Infosys gives its employees various platforms to advance their career.
- With over four decades of experience in managing the systems and moreover workings of global enterprises,
- we expertly steer clients, in more than 50 countries, as they navigate their digital transformation powered by the cloud.
Moreover—-
- We enable them with an AI-powered core, empower the business with agile digital at scale and also drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem.
- Consequently, We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
- Infosys BPM has been consistently ranked as a leading BPM company and has received more than 60 awards and accolades over the past five years from leading industry organizations and forums such as the International Association of Outsourcing Professionals, Outsourcing Centers, SSON and NOA.
- It also has very strong HR practices, as evidenced by the various awards it has won over the years in the HR field.
- The company is consistently ranked as one of the top employers based on excellence in HR management.
- The company’s senior executives participate extensively in industry forums as BPO strategists.
