General requirements
At Genesys
- Graduate / Post Graduate in CS or IT
- Has good analytical and communication skills
- Very organized and independent
- Open to learning new technologies
- Must be a good team player who enjoys collaborating with others.
Roles and Responsibilities
- Build, debug, and test software and web applications as needed.
- Understand API for efficient use in development
- Write API and UI automation tests as needed
- Basically good analysis and correction
- Participate in planning meetings and ensure quality at all levels of the SDLC
- Work in an agile team with other developers/QA teams,
Technical skills desired
- Knowledge of Core Java preferred
- Knowledge in AWS platform
About Us:
More than 10,000 companies in over 100 countries rely on the industry’s #1 customer experience platform to manage multifaceted customer journeys that break down silos and build lasting relationships.
With a strong track record of innovation and commitment to sustainability, Genesys is the only company recognized by top industry analysts as a leader in cloud and customer solutions. Connect with Genesys at www.genesys.com, Twitter, Facebook, YouTube, LinkedIn and the Genesys blog.
Genesys is an equal opportunity company committed to freedom in the workplace. We evaluate qualified applicants without regard to sex, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.
Genesys Cloud is a suite of cloud services for enterprise-class communication, collaboration and contact center management. Genesys Cloud is built on Amazon Web Services (AWS) and uses a distributed cloud environment that provides secure access to organizations worldwide with a limited IT footprint.
Each service layer integrates with others for a seamless experience.
- Genesys Cloud Platform provides the underlying architecture for other services. This includes all APIs that provide browser, mobile, desktop, and phone applications.
- Genesys Cloud Collaborate is a social media application that contains information about people at work and includes communication methods such as chat, video and document sharing. Learn more about Genesis Cloud Collaborate.
- Genesys Cloud Communicate is a collaborative communication solution that adds telephony features to Collaboration. Features include calls, voicemail, conferencing, and transfers. Learn more about Genesis Cloud Communication.
- Genesys Cloud Contact Center uses the Genesys Cloud Communication telephone database to manage all aspects of customer communications, including interactive voice response (IVR), automated call distribution (ACD), efficient call routing, and email. . , web chat and more.
Covid 19:
The safety of our employees and our community is a top priority for Genesis. We experienced rapid growth during the Covid-19 pandemic and implemented remote recruitment and flight operations. Currently, recruitment and flight operations are carried out remotely.
