Apple || Technical Specialist || 2023 ||Apply Now
Job Description:
- As a Technical Specialist, you will help new customers get their device up and running and provide fast, efficient support to existing customers, building a strong, positive relationship with Apple.
- When a customer needs help, you quickly assess their situation.
- Sometimes you help customers with advice or an on-site solution, using your knowledge of current
- Apple technology to help with iPod, iPhone, and iPad devices.
- Other times, you refer customers to support team members who get them up and running again.
- You even provide in-person training for new customers, helping them gain the basic skills they need for their photo, video and music projects.
- The entire store team benefits from your commitment to providing the best customer care possible.
- By helping Apple foster strong relationships with customers, you’ll be a key contributor to our success.
- Discover even more benefits from doing what you love. Apple’s most important resource, our soul, is our people.
- Apple benefits contribute to the well-being of our employees and their families in meaningful ways.
- No matter where you work at Apple, you can take advantage of our health, wellness and time-off programmes.
- We’re proud to grant stock to our employees at all levels of the company and give them the opportunity to buy Apple stock at a discounted price –
- both of which offer all Apple employees the chance to share in the company’s success.
- You’ll discover many more benefits of working at Apple, such as programmes that supplement your charitable donations, reimburse you for continuing education,
- and give you special employee pricing on Apple products.
Requirements:
- You have excellent time management skills and can make decisions quickly.
- You maintain composure and customer focus when troubleshooting and solving problems.
- Moreover, You can put customers at ease when presenting product diagnostics and possible solutions.
- You’re fluent in the local language.
Qualifications:
- Ability to assess customer support needs as they come in and then provide solutions or refer them to other team members
- Flexibility to regularly switch between different technical areas of expertise and skill sets
- Lastly, Ability to keep pace with product advancements.
About the Company:
- Apple is an equal opportunity employer committed to inclusion and diversity.
- We also take positive steps to provide employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and persons with disabilities.
- It will not discriminate against or retaliate against job applicants who inquire, disclose, or discuss their own compensation or that of other job applicants.
- Apple’s most important resource, our soul, is our people.
- Moreover, Benefits help improve the well-being of our employees and their families in a meaningful way.
- No matter where you work at Apple, you can take advantage of our wellness resources and leave programs.
- We’re proud to offer stock to employees at all levels of the company, and we also offer employees the opportunity to purchase Apple stock at a discount, giving everyone at Apple the opportunity to share the business success.
- You’ll find even more benefits of working at Apple, like a program to match your charitable contributions, reimbursement for your continuing education, and special employee offers on Apple products.
- Lastly, benefit plans vary by country and are subject to eligibility requirements.
