Amazon || Work From Home || Customer Support || 2023 ||
Job Description
Responsibilities
This is a work from home model for India CS. VCS employees are expected to work from a home office approved by Amazon during all scheduled work hours.
It is the employee’s responsibility to ensure an uninterrupted internet connection and a work-like environment at the home location so that employees can give their best in terms of productivity and quality.
Requirements:
- Minimum qualification is 10 + 2. Any college graduate/ PG is eligible to apply
- Fluency in Marathi language is required
- Should be flexible to work in shifts
- Efficient time management and ability to prioritize work to ensure productivity and departmental standards
- Ability to communicate clearly with both internal and external customers
- Good comprehension skills – ability to clearly understand and appropriately resolve customer issues
- Moreover, Ability to use a desktop/laptop computer system, familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Lastly, Good typing skills.
Benefits & Perks:
- Extra pay for overtime and night shifts
- Internet allowance -1250 per month
- Sodexo – Zeta meal – 1100 per month
- Insurance
Please read the full JD before applying:
- To apply and complete the assessment, you will need a laptop/ PC with webcam and headphones with a good microphone.
- Do not apply with a cell phone or tablet.
- The assessment should be conducted in an undisturbed environment with a stable internet connection (at least 20Mbps)
- Assessment should be attempted only on a laptop/ desktop with functioning web camera & as well as usage of Headphone with microphone is must Must be proficient in English
- Please click the below link or copy paste the link in a google chrome browser to take the assessment.
Complete the Assessment in One Sitting – Assessment will take 2-3 Hours
Industry: IT Services & Consulting
Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
About Amazon:
- Amazon is guided by four principles: Customer obsession rather than competitive focus, passion for invention, commitment to operational excellence, and as well as long-term thinking.
- Furthermore, We are open to new ways of doing things, make decisions quickly and are not afraid to fail.
- We have the scale and capabilities of a large company and the spirit and heart of a small company.
- Together, Amazonians are exploring and developing new technologies from Amazon Web Services to Alexa on behalf of our customers: Buyers, Sellers, Content Creators and as well as Developers around the world.
- Moreover, Our goal is to be the most customer-centric company in the world.
- Our actions, goals, projects, programs, and inventions begin and as well as end with putting the customer first.
